Vomenta
Support · Team A
Search conversations & customers…⌘K
JD
Jordan Diaz
Available
Inbox24
All channelsUnassigned 3Mine
AO
Amara Okaforlive
On call · loan pre-approval
ML
Marcus Lee2m
Thanks, that worked perfectly!
SA
Sofia Almeidanow
typing…
DC
Devon Carter14m
Re: Invoice #8842 — payment2
AO
Amara OkaforVIP
Premier customer · ID #40928 · Lagos, NG
Live · Voice
Monday · Voice call · 6m
AO
Hi, I'd like to check on my loan pre-approval status.
Voice transcript · 10:22
Great news, Amara — you're pre-approved for ₦2.5M. I'll walk you through the offer on this call now.
Jordan · 10:41
Now · Voice call connected
AI reply · “You're pre-approved — shall I email the full offer?”Insert
WhatsAppMessage Amara on WhatsApp…
AI-Powered Cloud Contact Center

AI contact center software
for voice, chat, WhatsApp and email.

Voice, Chat, SMS, WhatsApp, and Email — with AI agents that work alongside your team. Real-time analytics and workforce management, finally in one place.

AI
Data report
DashboardReportsHistory
$250.4K
Total volume
125.5K
Messages
1,033
Campaigns
+58%
Delivery by channel
Device type
Mobile72%
Desktop20%
Other8%
[ Platform ]

Intelligencethathelpsyouscale the future

300M150M190+
Built on our own carrier network
300M+ SMS · 150M+ minutes a month · 190+ countries
[ Capabilities ]

Everything you need to run a
modern contact center.

From AI voice and chat agents to a visual call flow builder, omnichannel inbox, outbound campaigns, and ClickHouse-powered analytics — one platform, every capability.

Voice

Every call, to the right agent

Visual call flows, skills-based routing, and live wallboards.

Omnichannel

One inbox for every customer

Voice, web chat, email, SMS, WhatsApp and social in one shared inbox.

AI & Automation

AI that answers, agents that shine

AI voice and chat agents, Copilot, and a RAG knowledge base.

Analytics

Precise decisions, on live data

ClickHouse analytics, 29 report types, custom dashboards.

Workforce

The right team, at the right time

Scheduling, adherence, forecasting, and AI quality scoring.

Compliance

Trusted by design

GDPR and KVKK request tooling, audit logs, retention policies, encrypted secrets.

[ Product tour ]

See the platform your teams will use every day.

Agents take calls and chats in one workspace. Supervisors watch live wallboards, listen in, and step into calls. Admins build call flows and bots, connect numbers and channels, and read ClickHouse-backed reports.

Press play. See your whole operation.

[ Get started ]

Up and running
in 3 steps

No complex setup. No long onboarding. Sign up, connect a channel, and take your first call.

Step 1

Sign Up & Pick Your Channels

Choose only the channels you need. Start with voice, add chat or SMS later. No long contracts or commitments.

Step 2

Add Agents & Connect Numbers

Invite your team, set up teams, configure your call flows, and connect your phone numbers or port existing ones.

Step 3

Go Live with AI + Human Agents

Your contact center is ready. AI agents handle routine calls, humans handle the rest. Scale up anytime.

Step 1

Sign Up & Pick Your Channels

Choose only the channels you need. Start with voice, add chat or SMS later. No long contracts or commitments.

Step 2

Add Agents & Connect Numbers

Invite your team, set up teams, configure your call flows, and connect your phone numbers or port existing ones.

Step 3

Go Live with AI + Human Agents

Your contact center is ready. AI agents handle routine calls, humans handle the rest. Scale up anytime.

[ Use cases ]

Built for every contact center need.

Pick a scenario — see exactly how it runs in Vomenta.

app.vomenta.com/voice
Team · Support lineLive
RD
Rosa Delgado
→ Agent Kim
VIP0:12
JW
James Wu
Billing
Billing0:38
EN
Esi Nkrumah
Support
Tier 21:04
LP
Liam Park
Orders
Retail1:26
Greeting
Main menu · Gather DTMF
1 · Billing2 · Support
Skills-based ACD → Team A
Routing to Billing · skill match
Avg wait
0:42
FCR
87%
Calls · 1h
CampaignsPredictiveProgressivePower+ New campaign
CampaignStatusProgressConn %
CampVoice100Running38.4%
CampSMS_PromoRunning41.2%
CampWhatsApp_VIPScheduled—
CampVoice_RenewalsPaused35.9%
62%
Connected
DNC · İYS checked
MB
Maya B.
Voice · live
PS
Priya S.
Webchat · order
TH
Tom H.
SMS · refill
AK
Ana K.
WhatsApp · return
PSPriya S.Webchat
Hi, where's my order #10482?
It's on the van now — arriving today by 6pm.
Perfect — can I get a heads-up call?
AI suggestion
Want a text when the driver is 10 minutes away?
InsertEdit
Sentiment
Positive
Client AClient BClient C+ Add tenantClient-isolated data
Active agents
128
SLA attainment
97.2%
Open convos
342
White-label portal
client-a.support.example
Per-client reporting & billingCustom SLAsScoped access

Verify identity with OTP and voice — secure, compliant routing.

Live workflow

From first ring to resolved — automatically.

Vomenta’s voice AI picks up instantly, understands intent, and routes or resolves — 24/7.

AI agent online

See it answer, route and resolve — live, in a 20-minute walkthrough.

Support agent smiling — Vomenta voice AI handles the call
AI agent online
00:12AI Agent · “”
00:15Caller · “”
Sentiment · Positive
V
Vomenta
Dashboard
Inbox
Channels
Voice▾
Teams
Phone Numbers
Call History
Voicemails
Recordings
Skills routing
Regulatory KYC
AI
Assistants
Knowledge
AR
Aria Reyes
Admin
Teams
Phone Numbers
Call History
Voicemails
Recordings
Skills routing
Regulatory KYC
Nodes
MEDIA
Play Audio
Text-to-Speech
INPUT
Gather DTMF
Gather Speech
Language Select
ROUTING
Route to Team
Route to Agent
Route to AI
Transfer
Voicemail
LOGIC
Condition
Time Check
ACTIONS
HTTP Request
‹
AI Customer Routing
v1
Draft
Undo
Redo
Analytics
Versions
Test
Server Test
Save Draft
Publish
PhoneAvailable
CALLER ID
+18317772331▾
Enter number
1
2
3
4
5
6
7
8
9
✳
0
#
AI Agent
1Build
2Connect
3Test
4Publish
[ AI ]

AI at every layer.

Autonomous agents, a real-time copilot, and automated supervision — all connected to your knowledge base, with full BYOK support.

Vomenta
Grounded in your data
Connected to your knowledge base and customer history.

AI Agent

Answers, looks up, acts and hands off on its own.

AI Copilot

Live replies and answers for every agent.

AI Supervisor

Scores recorded calls, flags coaching.

Bot Builder

Drag-and-drop flows for every channel.

Bring your key

Plug in any major model — or use ours.

Bring your own AI key or use ours. Works with OpenAI, Anthropic Claude, Google Gemini, xAI Grok, DeepSeek, Kimi, Qwen, or a self-hosted model.

Build your first AI agent →
[ Pricing plan ]

Build your own plan.

Every plan includes voice and web chat. Pick the plan for your team size and add channels and AI as you grow. 14-day free trial, no credit card required.

Starter

$29 /agent/mo

Small teams

✓Up to 25 agents
✓Cloud voice and web chat
✓Reports, API and webhooks
✓Add any module
Start free trial

Professional

$59 /agent/mo

Growing contact centers

✓Up to 100 agents
✓Cloud voice and web chat
✓Reports, API and webhooks
✓Add any module
Start free trial

Enterprise

$99 /agent/mo

Large operations

✓No agent limit
✓Cloud voice and web chat
✓Reports, API and webhooks
✓Add any module
Start free trial

Custom

Custom

Large teams and BPOs

✓Negotiated seat and module prices
✓Monthly invoicing with a credit limit
Contact sales

No setup fees · Monthly or annual billing · Cancel anytime · 14-day free trial with $25 usage credit

Plus usage-based rates for calls, SMS, WhatsApp and AI. Pay only for what you use. Details →

[ Enterprise ]

Enterprise scale, without enterprise complexity.

Built on Vomenta’s own carrier network: 300M+ SMS and 150M+ voice minutes every month, with SMS delivery to 190+ countries.

For large-scale operations, Vomenta delivers unlimited agents, custom roles and permissions, two-factor authentication, IP allowlists, exportable audit logs, configurable data retention, GDPR and KVKK request tooling, and white-label and multi-tenant options through the partner program. Bring your own SIP trunk or port your numbers, and your team keeps working on the numbers customers already know.

Operations team reviewing real-time contact center dashboards

Ready to bring every conversation together?

Run voice, chat, and AI on one platform.