Vomenta
Support · Team A
Search conversations & customers…⌘K
JD
Jordan Diaz
Available
Inbox24
All channelsUnassigned 3Mine
AO
Amara Okaforlive
On call · loan pre-approval
ML
Marcus Lee2m
Thanks, that worked perfectly!
SA
Sofia Almeidanow
typing…
DC
Devon Carter14m
Re: Invoice #8842 — payment2
AO
Amara OkaforVIP
Premier customer · ID #40928 · Lagos, NG
Live · Voice
Monday · Voice call · 6m
AO
Hi, I'd like to check on my loan pre-approval status.
Voice transcript · 10:22
Great news, Amara — you're pre-approved for ₦2.5M. I'll walk you through the offer on this call now.
Jordan · 10:41
Now · Voice call connected
AI reply · “You're pre-approved — shall I email the full offer?”Insert
WhatsAppMessage Amara on WhatsApp…
AI Contact Center Software

Omnichannel conversations,
human connections.

Voice, Chat, SMS, WhatsApp, and Email — with AI agents that work alongside your team. Real-time analytics and workforce management, finally in one place.

AI
Data report
DashboardReportsHistory
$250.4K
Total volume
125.5K
Messages
1,033
Campaigns
+58%
Delivery by channel
Device type
Mobile72%
Desktop20%
Other8%
[ Platform ]

Intelligencethathelpsyouscale the future

MJARKT
4.9 from 2k teams
[ Capabilities ]

Everything you need to run a
modern contact center.

From AI voice and chat agents to a visual IVR builder, omnichannel inbox, outbound campaigns, and ClickHouse-powered analytics — one platform, every capability.

Voice

Every call, to the right agent

IVR, smart routing, and live queues.

Omnichannel

One inbox for every customer

Every channel in one shared inbox.

AI & Automation

AI that answers, agents that shine

AI agents, Copilot, and knowledge base.

Analytics

Precise decisions, on live data

Live reporting on every interaction.

Workforce

The right team, at the right time

Scheduling, forecasting, and quality.

Compliance

Trusted by design

GDPR, HIPAA-ready, PCI DSS, encrypted.

[ Product tour ]

See the platform your teams will use every day.

Press play. See your whole operation.

[ Get started ]

Live in minutes,
in 3 steps

No complex setup. No long onboarding. Go from sign-up to live in under 10 minutes.

Step 1

Sign Up & Pick Your Channels

Choose only the channels you need. Start with voice, add chat or SMS later. No long contracts or commitments.

Step 2

Add Agents & Connect Numbers

Invite your team, set up queues, configure your IVR, and connect your phone numbers or port existing ones.

Step 3

Go Live with AI + Human Agents

Your contact center is ready. AI agents handle routine calls, humans handle the rest. Scale up anytime.

Step 1

Sign Up & Pick Your Channels

Choose only the channels you need. Start with voice, add chat or SMS later. No long contracts or commitments.

Step 2

Add Agents & Connect Numbers

Invite your team, set up queues, configure your IVR, and connect your phone numbers or port existing ones.

Step 3

Go Live with AI + Human Agents

Your contact center is ready. AI agents handle routine calls, humans handle the rest. Scale up anytime.

[ Use cases ]

Built for every contact center need.

Pick a scenario — see exactly how it runs in Vomenta.

app.vomenta.com/voice
Queue · Support lineLive
RD
Rosa Delgado
→ Agent Kim
VIP0:12
JW
James Wu
Billing
Billing0:38
EN
Esi Nkrumah
Support
Tier 21:04
LP
Liam Park
Orders
Retail1:26
Greeting
Main menu · IVR
1 · Billing2 · Support
Skills-based ACD → Team A
Routing to Billing · skill match
Avg wait
0:42
FCR
87%
Calls · 1h
CampaignsPredictiveProgressivePreview+ New campaign
CampaignStatusProgressConn %
CampVoice100Running38.4%
CampSMS_PromoRunning41.2%
CampWhatsApp_VIPScheduled
CampVoice_RenewalsPaused35.9%
62%
Connected
AI lead score 92
MB
Maya B.
Voice · live
PS
Priya S.
Webchat · order
TH
Tom H.
SMS · refill
AK
Ana K.
WhatsApp · return
PSPriya S.Webchat
Hi, where's my order #10482?
It's on the van now — arriving today by 6pm.
Perfect — can I get a heads-up call?
AI suggestion
Want a text when the driver is 10 minutes away?
InsertEdit
Sentiment
Positive
Client AClient BClient C+ Add tenantClient-isolated data
Active agents
128
SLA attainment
97.2%
Open convos
342
White-label portal
client-a.support.example
Per-client reporting & billingCustom SLAsScoped access

Verify identity with OTP and voice — secure, compliant routing.

Live workflow

From first ring to resolved — automatically.

Vomenta’s voice AI picks up instantly, understands intent, and routes or resolves — 24/7.

AI agent online

See it answer, route and resolve — live, in a 20-minute walkthrough.

Support agent smiling — Vomenta voice AI handles the call
AI agent online
00:12AI Agent · “
00:15Caller · “
Sentiment · Positive
V
Vomenta
Dashboard
Inbox
Channels
Voice
Live Calls
Queues
IVR Builder
Phone Numbers
Call History
Voicemails
Recordings
Skills routing
SIP Trunks
SIP settings
Regulatory KYC
AI
Assistants
Knowledge
AR
Aria Reyes
Admin
Live Calls
Queues
IVR Builder
Phone Numbers
Call History
Voicemails
Recordings
SIP Trunks
SIP settings
Skills
Nodes
MEDIA
Play Audio
Text-to-Speech
INPUT
Gather DTMF
Gather Speech
Language Select
ROUTING
Route to Queue
Route to Agent
Route to AI
Transfer
Voicemail
LOGIC
Condition
Time Check
ACTIONS
HTTP Request
AI Customer Routing
v1
Draft
Undo
Redo
Analytics
Versions
Test
Server Test
Save Draft
Publish
PhoneAvailable
CALLER ID
+18317772331
Enter number
1
2
3
4
5
6
7
8
9
0
#
AI Agent
1Build
2Connect
3Test
4Publish
[ AI ]

AI at every layer.

Autonomous agents, a real-time copilot, and automated supervision — all connected to your knowledge base, with full BYOK support.

Vomenta
Grounded in your data
Connected to your knowledge base and customer history.

AI Agent

Resolves up to 80% of routine calls on its own.

AI Copilot

Live replies and answers for every agent.

AI Supervisor

Scores 100% of interactions, flags coaching.

Bot Builder

Drag-and-drop flows for every channel.

Bring your key

Plug in any major model — or use ours.

Bring your own AI key or use ours. Works with OpenAI, Anthropic Claude, Google Gemini, Mistral, Azure OpenAI, and AWS Bedrock.

Build your first AI agent →
[ Pricing plan ]

Build your own plan.

Pick only what you need. Start with one channel and add more as you grow. 14-day free trial, no credit card required.

Starter

$29 /agent/mo

Small teams getting started

Up to 25 agents
Voice + 1 channel
Basic IVR
Standard reports
WebRTC softphone
Email support
Start free trial
Most Popular

Professional

$59 /agent/mo

Growing contact centers

Up to 100 agents
All channels
Advanced IVR + ACD
AI Copilot included
Custom dashboards
Priority support
Start free trial

Enterprise

$99 /agent/mo

Large-scale operations

Unlimited everything
Dedicated infrastructure
Custom integrations
24/7 dedicated CSM
SLA up to 99.95%
White-label options
Talk to sales

Custom

Custom

Fully tailored

Volume pricing
Custom integrations & APIs
Custom SLA & compliance
BAA options
Contact us

No hidden fees · No long-term contracts · Cancel anytime · 30-day money-back guarantee

Plus transparent usage-based rates for voice, SMS, WhatsApp, AI, recording, transcription, and storage — pay only for what you use. Details →

[ Enterprise ]

Enterprise scale, without enterprise complexity.

Dedicated infrastructure, SLA up to 99.95%, custom integrations, and a 24/7 dedicated success manager.

For large-scale operations, Vomenta delivers unlimited everything, dedicated infrastructure, SSO/SAML, audit logs, unlimited data retention, white-label and multi-tenant options, and full compliance (HIPAA, PCI DSS, GDPR, TCPA). Migration from legacy PBX is straightforward, and your team is productive within days.

Operations team reviewing real-time contact center dashboards

Ready to bring every conversation together?

Run voice, chat, and AI on one platform.