TheAI-Powered Contact Center PlatformThat Grows With You
Voice, Chat, SMS, WhatsApp, Email — pick only the channels you need. Add AI agents that work alongside your team. Pay only for what you use.
Trusted at scale
See plans & pricing — from $29/agent/mo
Interaction volume (24h)
+12.4% vs prior day
Trusted by 740+ enterprises worldwide
Interaction volume (24h)
+12.4% vs prior day
Built for every industry
Serving contact centers across industries
Trusted by teams at
“We cut average handle time by 28% in the first quarter. The AI copilot and unified inbox finally let us scale without adding headcount.”
Sarah Chen
VP of Customer Experience · Nexus Financial
“Migration from our legacy PBX took under two weeks. Agents adopted the softphone in days — something we never achieved with our old stack.”
Marcus Webb
Director of IT Operations · Brightline Retail Group
“Real-time dashboards and quality scoring across every channel gave us the visibility we needed for SOC 2 and board reporting.”
Elena Vasquez
Head of Contact Center · Vertex Health Systems
“The AI voice agent handles 40% of inbound calls autonomously now. Our agents focus on complex cases while CSAT scores went up 12 points.”
James Okoro
Chief Operating Officer · Atlas Logistics Group
Security & compliance
Enterprise-grade trust and global standards
Meet regulatory requirements across outbound and inbound campaigns while keeping customer data protected end-to-end.
Security practices & commitments
Continuous monitoring, access controls, and audit-ready logs for teams that answer to regulators and boards.
- ISO 27001 Aligned
- TLS 1.3 · encryption at rest
- Audit logs & retention
Everything You Need, All in One Platform
A complete contact center solution with modular pricing. Start small, add capabilities as you grow.
Trusted across industries
Cloud Call Center
SIP/WebRTC · IVR · ACD · Recording
- Visual IVR Builder with drag-and-drop
- Smart ACD with skills-based routing
- Call Recording & real-time transcription
- DID Management & WebRTC Softphone
See the platform your teams will use every day
Real screenshots from the agent workspace and AI management — the same UI your supervisors and admins get out of the box.
Unified supervisor view
Queues, real-time KPIs, and agent status in one glanceable dashboard.
AI agents & copilots
Configure models, monitor usage, and tune AI voice and chat from a single hub.
Analytics & trends
Live and historical metrics to steer staffing and service levels.
Reports & exports
Scheduled and ad-hoc reports for operations and leadership.
Omnichannel inbox
Voice, chat, and messaging threads in one prioritized queue.
Campaign workspace
Outbound lists, pacing, and performance in one view.
01Omnichannel Inbox
- Voice, Chat, SMS, WhatsApp, Email
- Social media channels unified
- Single inbox for every conversation
- Cross-channel customer history
02AI Agents
- Full AI voice & chat agent
- Hybrid handoff to human agents
- BYOK support for any LLM provider
- Configurable personality & escalation
03Supervisor Tools
- Real-time wallboard & dashboards
- Whisper, barge & silent monitoring
- AI-powered quality scoring
- Agent coaching & performance tools
04Analytics & Reports
- 150+ pre-built report templates
- Custom dashboards & widgets
- Scheduled exports & alerts
- ClickHouse-powered real-time data
05Bot Builder
- Visual drag-and-drop flow editor
- Multi-channel bot deployment
- Intent recognition & NLU
- API integrations & webhooks
06Campaign Management
- Preview, progressive & predictive dialing
- Multi-channel outbound (Voice, SMS, Email)
- A/B testing for scripts & strategies
- DNC list management & compliance
07Quality Management
- 100% automated call scoring with AI
- Customizable evaluation forms
- Screen recording & playback
- Agent coaching workflow integration
08API & integrations
- REST APIs, webhooks, and real-time events
- CRM connectors with screen-pop and sync
- Embeddable chat & click-to-call widgets
- BYOK and custom data residency options
09Resilience & compliance
- SOC 2 Type II, GDPR, and HIPAA-ready controls
- PCI-aware recording with pause-on-sensitive data
- Multi-region redundancy and 99.95% uptime targets
- Audit trails, retention policies, and SSO / SAML
Workforce Management
- Automated shift scheduling
- Real-time adherence monitoring
- Time-off request management
- Performance scorecards & gamification
Experience the Platform
Explore how Vomenta handles voice calls, live chat, autonomous AI conversations, and your real-time tenant dashboard — all from one unified workspace.
James Wilson
+1 (555) 987-6543 · Premium Account
CSAT
0%
Avg Handle
3:24
FCR
0%
Real product UI
Everything You Need, One Platform
From real-time wallboards to AI-powered analytics — explore every tool your contact center needs.
Monitor agent activity, call queues, and SLA performance in real time.
Agents Online
24
Active Calls
18
Waiting in Queue
3
SLA Target
94.2%
Service Level
94.2%Sarah Chen
On Call
Mike Johnson
Available
Emma Davis
On Call
Raj Kumar
Break
Ana Lopez
Available
Jun Park
ACW
Lisa Miller
On Call
David Wu
Available
Get Started in Minutes
No complex setup. No long onboarding. Go from sign-up to live in under 10 minutes.
Sign Up & Pick Your Channels
Choose only the channels you need. Start with voice, add chat or SMS later. No long contracts or commitments.
Add Agents & Connect Numbers
Invite your team, set up queues, configure your IVR, and connect your phone numbers or port existing ones.
Go Live with AI + Human Agents
Your contact center is ready. AI agents handle routine calls, humans handle the rest. Scale up anytime.
Built for Every Industry
From BPOs and telecom to healthcare and fintech — Vomenta adapts to your sector with secure, scalable CCaaS.
Select an industry to see how Vomenta fits
Business Process Outsourcing
Scale from 10 to 10,000 agents across multiple campaigns. Multi-tenant isolation, real-time performance dashboards, and per-client billing built in.
Key Benefits
- Multi-campaign management with isolated data
- Real-time SLA tracking per client
- Automated quality scoring on 100% of calls
- Per-agent and per-minute billing reports
AI That Actually Understands Your Business
Three layers of AI that work together — from fully autonomous agents to real-time copilots and automated quality management.
Voice AI
Handles 80% of calls autonomously
Real-time Copilot
30% faster resolution time
Quality AI
100% of interactions scored
AI Agent
Handles calls and chats autonomously. Knows your knowledge base, database, and customer history. Configurable personality and escalation rules.
AI Copilot
Real-time suggestions for human agents. Knowledge base lookups, smart replies, sentiment analysis, and auto-summarization after every interaction.
AI Supervisor
Auto-scores 100% of interactions. Anomaly detection, coaching triggers, compliance monitoring, and quality trend analysis across your team.
Live AI agent demo · Resolving customer queries autonomously
Bring your own AI key or use ours. Works with:
Integrates with your stack
CRM & helpdesk leaders — Salesforce, HubSpot, Zoho, and more
Build Your Own Plan
Pick only what you need. Start with one channel. Add more as you grow.
14-day free trial · No credit card required
Pick a plan below and continue to registration — we’ll carry your tier and team size into billing so you can subscribe with Stripe after signup.
Trusted by 700+ contact centers worldwide · No hidden fees · Cancel anytime · 14-day free trial
Your investment is protected
30-Day Money Back
Not satisfied within 30 days? Get a full refund — no questions asked.
Bank-Level Security
256-bit encryption, SOC 2 certified infrastructure, and enterprise-grade data protection.
Global Compliance
GDPR, HIPAA, PCI DSS, and TCPA compliant. Meet regulations in 45+ countries.
24/7 Support
Dedicated onboarding, priority support, and a named success manager for enterprise plans.
Plan comparison
What's included in each plan
| Feature | Starter | Professional | Enterprise | Custom |
|---|---|---|---|---|
| Agent seats | Up to 25 agents | Up to 100 agents | Unlimited | Unlimited |
| Channels | Voice + 1 | All channels | All + custom | All + custom |
| AI Voice Agent | Add-on | Included | Included + custom | Included + custom |
| IVR / Flow Builder | Basic | Advanced | Custom flows | Custom flows |
| Call Recording | 30 days | 90 days | Unlimited | Unlimited |
| Support | Priority | Dedicated CSM | Dedicated CSM | |
| Uptime SLA | 99.9% | 99.95% | 99.95% | Custom SLA |
Configure Your Plan
Use our interactive configurator to build the perfect plan for your needs.
Custom
Volume discounts, custom integrations, dedicated support.
Fully tailored enterprise solutions
- Unlimited agents & channels
- Dedicated infrastructure
- Custom integrations & APIs
- 24/7 dedicated CSM
- Custom SLA & compliance
- Volume pricing & BAA options
Usage-Based Rates
Pay only for what you use. No minimums. Volume discounts available.
| Usage Type | Starter | Professional | Enterprise |
|---|---|---|---|
| Voice Inbound | $0.020/min | $0.015/min | $0.010/min |
| Voice Outbound | $0.038/min | $0.030/min | $0.022/min |
| Voice Toll-Free Inbound | $0.045/min | $0.035/min | $0.025/min |
| SMS Sent | $0.018/msg | $0.015/msg | $0.010/msg |
| SMS Received | $0.012/msg | $0.010/msg | $0.007/msg |
| MMS Sent | $0.038/msg | $0.030/msg | $0.022/msg |
| WhatsApp Session | $0.008/session | $0.005/session | $0.003/session |
| WhatsApp Template | $0.095/msg | $0.080/msg | $0.060/msg |
| AI Voice Agent | $0.100/min | $0.080/min | $0.060/min |
| Recording | $0.012/min | $0.010/min | $0.006/min |
| Transcription | $0.020/min | $0.015/min | $0.010/min |
| Storage | $0.060/GB/mo | $0.050/GB/mo | $0.035/GB/mo |
Volume discounts available for high-usage customers. Contact sales for custom pricing.
Pricing Questions
Common questions about our plans, billing, and getting started.
See how much you could save
Model your legacy stack against a blended Vomenta platform cost. Adjust inputs to match your contact center.
Your estimated outcome
- Modeled legacy monthly spend
- $51,000
- Estimated with Vomenta
- $33,865
- Estimated monthly savings
- $17,135
- Efficiency gain (est.)
- 22%
Roughly 34% lower modeled monthly spend vs. your inputs
Typical AHT and routing improvements when consolidating channels and AI.
Illustrative model only — not a quote or guarantee. Actual savings depend on usage, carriers, and your plan.
See How Vomenta Stacks Up
Feature-by-feature comparison against leading contact center platforms. More features, lower price, no lock-in.
Benchmarks: Genesys Cloud (enterprise CX suite), Voiso (AI dialer & omnichannel), AloTech (regional enterprise CCaaS).
Vomenta
AI-native CCaaS
- Starting Price$29/agent
- AI Voice Agent (Autonomous)Built-in
- Modular Pricing (pay per module)Modular
- Free Trial (no credit card)14 days free
Up to 50% Lower Cost
Modular pricing from $49/agent — pay only for the channels you use
AI-Native Platform
AI built into every layer, not bolted on. BYOK support included
Zero Lock-in
No long-term contracts. Self-hosted option. Your data, your choice
Feature-by-Feature Comparison
See exactly what each platform offers.
| Feature | Vomenta | Genesys | Voiso | AloTech |
|---|---|---|---|---|
| Cloud-Native Architecture | ||||
| Starting Price | $29/agent | $75+/agent | $49+/agent | Custom |
| Modular Pricing (pay per module) | ||||
| Free Trial (no credit card) | 14 days | Demo only | 7 days | Demo only |
| AI Voice Agent (Autonomous) | Add-on | Limited | Add-on | |
| No Minimum Contract | ||||
| Time to Go Live | < 10 min | ~54 days avg go-live (vendor) | < 24h typical (vendor) | Weeks |
| BYOK (Bring Your Own AI Key) | ||||
| Predictive Dialer | ||||
| Visual flow & IVR builder (no-code) | ||||
| AI speech analytics (transcription, sentiment) | Add-on | |||
| Transparent list pricing (self-serve) | ||||
| CRM integrations (Salesforce, HubSpot, Zoho, etc.) | ||||
| Unified omnichannel inbox (voice, chat, email, social) | Limited | Limited | ||
| Workforce management (scheduling, quality, gamification) | Add-on | |||
| White-label / custom branding ready | ||||
| Reseller portal with margin management |
Vendor features and pricing vary by region, edition, and contract. Figures reflect typical mid-market positioning as of Q1 2025 — confirm with each vendor before purchase.
Trusted by leading enterprises
Trusted by Operations Leaders Worldwide
Hear from the VPs, CTOs, and directors who chose Vomenta over legacy CCaaS platforms.
Agent satisfaction score increased by 42%
“The AI copilot doesn't just suggest scripts—it pulls in CRM context and handles compliance prompts automatically. Our agents focus on the conversation instead of toggling between five different tools.”
Elena Vasquez
SVP of Customer Experience, Northgate Retail
Reduced average handle time by 35%
“Their AI routing reduced our queue times by 40% in the first month. We're finally getting calls to the right agents instead of bouncing between departments.”
Jennifer Walsh
CTO, ClearPath Logistics
Deployment completed in under 2 weeks
“The no-code IVR builder lets our ops team ship changes without engineering. We went from 2-week ticket cycles to same-day deployments.”
Marcus Rivera
VP of Customer Success, Apex Financial
Built for Enterprise Reliability
Infrastructure that scales with your operation, backed by measurable performance guarantees.
Geo-redundant infrastructure with automated failover across multiple availability zones ensures continuous operation
End-to-end latency from call initiation to agent connection, measured across all channels globally
Local number provisioning and low-latency routing through regional PoPs on every continent
Concurrent agents handling live conversations across voice, chat, and digital channels daily
Frequently Asked Questions
Everything you need to know about getting started with Vomenta.
Ready to Build Your Contact Center?
Join 740+ companies already using Vomenta to deliver exceptional customer experiences.